FAQs
- Invited a User but they have not received the invitation email?
- How do I let my tenants/residents/ Users manage their own PIN access?
- Error message when clicking on Live View
- How Do I Export Activity Feed Into A File?
- I do not see the Intercom Recipient in the drop down list?
- How do I resend an invite to a User that is already activated?
How to login to your workspace/Admin Dashboard
Users
- Landline Intercom Calling
- How do I delete a User/Tenant/Resident?
- How to Add a User
- How to add Users via the Upload CSV file?
- How do I edit or view my User details?
- How do I generate a PIN code for my User to use at the SwiftReader?
Door Access Group
Sites & Access Points
- How to test Swiftreader Internet Speed?
- How do I create a Site?
- How do I create an Access Point(s)?
- Access Point Settings - Change Access Point Name
- Assigning Door Access Group to an Access Point
- Access Point Schedules for Door Access Groups or Door Unlock Schedule
Visitors Access
- I can't find a Tenant in the Tenant Directory
- Can I restrict Visitor Passes to certain Door Access Groups?
- How do I assign Users to Front Desk Intercom?
- How do I setup Tenant/Business Directory Intercom?
- How do I create a Visitors Pass?
- How do I deactivate a Visitors Pass?