I'm an Admin

FAQs

• How do I submit a Support Ticket?

How to login to your workspace/Admin Dashboard

• How to login to your workspace/Admin Dashboard

Users

• How to Add a User
• How to add Users via the Upload CSV file?
• How do I edit or view my User details?
• How do I generate a PIN code for my User to use at the SwiftReader?
• How do I assign User Group(s) to a User?
• What email is sent to my Users?

User Groups

• User Group Overview
• How to Add a User Group(s)?
• How do I add a User to the User Group?
• How do I know which User Group has access to which Access Point(s)?

Sites & Access Points

• How do I create a Site?
• How do I create an Access Point(s)?
• Access Point Settings - Change Access Point Name
• Assigning User Group to an Access Point
• Access Point Schedules for User Groups or Door Unlock Schedule
• How do I change SwiftReader settings?

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Visitors Access

• How do I assign Users to Front Desk Intercom?
• How do I setup Tenant/Business Directory Intercom?
• How do I create a Visitors Pass?
• How do I deactivate a Visitors Pass?
• How do I receive Intercom calls via my cell phone?

Schedules

• How do I create Schedules?

Health Check

• Health Check Features

Integrations

• Integrations

Security Settings

• Security Settings

Hardware

• How do you assign the relays to the appropriate Access Point(s)?

Audit Logs

• What is Audit Logs?