FAQs
- How can I view if the Resident has an Intercom entry already or if I need to create one?
- How do I set up the office landline with Swiftlane?
- How do I assign a keyfob/keycard/ or vehicle tag?
- How do I delete/deactivate a User/resident from my system?
- How do I change a person's pin?
- How can I sort the Intercom Directory?
How to login to your workspace/Admin Dashboard
Users
- How do I create a PIN code for myself?
- Landline Intercom Calling
- How do I delete a User/Tenant/Resident?
- How to Add a User
- How to add Users via the Upload CSV file?
- How do I edit or view my User details?
Door Access Group
Sites & Access Points
- How to test Swiftreader Internet Speed?
- How do I create a Site?
- How do I create an Access Point(s)?
- Access Point Settings - Change Access Point Name
- Assigning Access Group to an Access Point
- Access Point Schedules for Access Groups or Door Unlock Schedule
Intercom Settings
- How to route intercom calls to multiple people for an intercom entry?
- How do I edit the Intercom Directory?
- I can't find a User/Resident in the Intercom Directory
- How do I assign Users to Front Desk Intercom?
- How do I setup Intercom Directory Intercom?
- How do I receive Intercom calls via my web browser?
Visitor PINs
Schedules
Health Check
Integrations
- Brivo - Swiftlane Sync
- Brivo - Configure Swiftlane-Brivo Connection for Sync
- Brivo - Enable Integration from Swiftlane Admin Dashboard
- Brivo Integration - Preparing/Enabling for the Swiftlane
- August/Yale Smart Locks
- Configure Eagle Eye to your Swiftlane System