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How can I callback to the intercom device?
How can I callback to the intercom device?
Saurabh Bajaj avatar
Written by Saurabh Bajaj
Updated over a week ago

Go to Sites & Access Points > click the gear by the Access Point> click Live view & Callback to initiate a snap shot of what it looks like at the reader at that time. You will click "Call Door" if you would like to initiate an intercom call.

Admin Dashboard view:

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Swiftlane App view: First select the door, scroll to the bottom of that door screen and you can see a snap shot of the view at the Reader and click "Call Door" to initiate an intercom call.

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If you do not have this option, please check the settings of the Access Point. This article should assist you.

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