USER INFORMATION SYNC:
Admins can set up Auto-Sync with the toggle button on config screen OR they can manually sync using ‘Sync Now’ button against the connection
When SYNC happens, Swiftlane performs below:
Create all users from Brivo User groups selected for sync and send them auto-invite to Swiftlane
Assign these Users to their corresponding User Groups created in Swiftlane
Create Tenant Directory entries against the configured Sites for newly added users
Add Front Desk recipients from the configured Brivo User Group against Sites
Deactivate the users which are removed from Brivo’s User Groups and delete their Tenant directory entries
If a User Group is deleted from Brivo, all users from that group will be deactivated within Swiftlane and their Tenant Directory entries will be removed
ACTIVITY SYNC:
When Swiftlane door unlocks with valid access (Unlock over Intercom, Remote Unlock, Pin Unlock, Face Unlock, Mobile Unlock), Swiftlane will trigger unlock request to Brivo for the corresponding Brivo Door/s mapped to this door via Admin Pulse
Note: The Invalid access attempts on Swiftlane doors are NOT sent to Brivo and won’t be shown on Brivo’s Event Tracker
Brivo shows that event in their Event Tracker as Admin Pulse Output event and the User for this event will always be the person who has created the Swiftlane-Brivo connection in Swiftlane. The actual user who unlocked the door wouldn’t be shown on Brivo’s Event Tracker but this information will be available on Swiftlane’s Activity Feed as usual