Skip to main content
All CollectionsI'm an AdminIntercom Settings
How do I setup Intercom Directory Intercom?
How do I setup Intercom Directory Intercom?
Saurabh Bajaj avatar
Written by Saurabh Bajaj
Updated over 3 months ago
Admin_Dashboard_Overview_Training_Manual.png

Under "Intercom Settings", you can setup Intercom Directory. This will allow a Visitor to search for a Tenant or Business and call to whoever is the assigned User.

Admin_Dashboard_Overview_Training_Manual__1_.png

How to enable Intercom Directory?

Under Intercom Settings> Intercom Directory > ADD TENANT. Assign a User to a site by choosing from the dropdown menu. Click on Intercom Recipients to assign Users to receive intercom calls when a visitor dials the tenant from the Access Point.

After Users are added, go to the Sites & Access Points tab and click on the Access Point which you'd like to configure for tenant calling. Toggle on “Enable Tenant Intercom”.

NOTE: Display Name will be what will show up on the SwiftReader.

NOTE: You can add multiple Users to be contacted for one Tenant display. Or you can choose to create separate tenants for each user.

Watch a video on this:

Did this answer your question?