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How do I setup Intercom Directory Intercom?
How do I setup Intercom Directory Intercom?
Saurabh Bajaj avatar
Written by Saurabh Bajaj
Updated over a week ago
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Under "Intercom Settings", you can setup Intercom Directory. This will allow a Visitor to search for a Tenant or Business and call to whoever is the assigned User.

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How to enable Intercom Directory?

Under Intercom Settings> Intercom Directory > ADD TENANT. Assign a User to a site by choosing from the dropdown menu. Click on Intercom Recipients to assign Users to receive intercom calls when a visitor dials the tenant from the Access Point.

After Users are added, go to the Sites & Access Points tab and click on the Access Point which you'd like to configure for tenant calling. Toggle on “Enable Tenant Intercom”.

NOTE: Display Name will be what will show up on the SwiftReader.

NOTE: You can add multiple Users to be contacted for one Tenant display. Or you can choose to create separate tenants for each user.

Watch a video on this:

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