FAQs
How do I reset/reboot my Swiftlane device?
Need to blast an announcement to your Users or Residents?
Switching between Accounts in the Swiftlane App on an iOS device
How can I remove the Call Front Desk option from the screen?
A resident wants to be added to the intercom system. However, they don't have an email address.
Does a Switflane invite expire?
Admin Dashboard Manual
How do I allow my Users to create custom PINs?
Invited a User but they have not received the invitation email?
How do I let my tenants/residents/ Users manage their own PIN access?
How do I create a custom PIN as an Admin?
Error message when clicking on Live View
How Do I Export Activity Feed Into A File?
I do not see the Intercom Recipient in the drop down list?
How do I resend an invite to a User that is already activated?
Swiftlane Email IP Addresses to be Whitelisted
How To Restrict Pin Creation by Access Group?
Hard Reboot SwiftReader (iPhone)
How to troubleshoot Door Controller
How do I submit a Support Ticket?
How Do I Give / Revoke Remote Access To Users
How can I view if the Resident has an Intercom entry already or if I need to create one?
How do I set up the office landline with Swiftlane?
How do I assign a keyfob/keycard/ or vehicle tag?
How do I delete/deactivate a User/resident from my system?
How do I change a person's pin?
How can I sort the Intercom Directory?
My resident does not have a smartphone or email. How do I provide their own Access PIN?
I'm trying to edit a display name for a user that is already entered. How can I edit a display name without having to delete the user then re-add them?
Provide permissions to add "door access" for a User
How to get a Report on Unique Users
Swiftlane Network Requirements
Is there a way to not have the tenants give out pin codes?
I created a new user but I don't see any door access
How do I extend the timing of the Access Point door staying open?
How can I change the intercom display entry to show unit number or tenant name?
How can I callback to the intercom device?