Victoria Wickman
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Activity overview
Latest activity by Victoria Wickman-
Victoria Wickman created an article,
Where do I download the Swiftlane app?
Download the Swiftlane mobile app from :
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Victoria Wickman created an article,
How can I view if the Resident has an Intercom entry already or if I need to create one?
You as the Admin can now view if a User/Resident has an intercom entry by going to Users menu and viewing the Intercom Settings column. If you see "Edit" then that means the entry is there b...
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Victoria Wickman created an article,
How do I set up the office landline with Swiftlane?
There are two options. You can leverage the front desk option to route calls to your office landline. Or you can setup a Intercom Directory for the Office line. Front Desk Option: First step set...
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Victoria Wickman created an article,
How do I assign a keyfob/keycard/ or vehicle tag?
If you purchased keyfobs, keycards, or vehicle tags directly from Swiftlane, the operations team pre-loads this under Hardware > Key Cards and Fobs. Please use the Filters at the top to enter the k...
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Victoria Wickman created an article,
SwiftReader X ADA surface mount installation
SwiftReader X ADA height installation manual
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Victoria Wickman created an article,
No one can hear me on the Intercom?
If you are able to hear the outside noise but the person is unable to hear you then please check your Settings to make sure Microphone is enabled. iPhone Users: Settings > scroll to the Swiftlan...
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Victoria Wickman created an article,
How do I delete/deactivate a User/resident from my system?
You will first go to Users on the left menu Use the Filters at the top to search for the User/resident you are trying to eliminate access to: You can select the person and utilize the Action ...
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Victoria Wickman created an article,
How high do I install a keycard reader?
48 inches (bottom of devices) from finished floor
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Victoria Wickman created an article,
Can’t change phone number
If you are not going to take Swiftlane intercom calls via the Swiftlane App and want to edit your phone number, open your Swiftlane App and select your Account - Profile (last icon to the right) > ...
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Victoria Wickman created an article,
How do I change a person's pin?
As an Admin you can change a Users/residents/person's PIN by going to Users > search for the User by utilizing the Filters at the top > click "edit" by the User's name so you can review their profi...