Victoria Wickman

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Activity overview

Latest activity by Victoria Wickman
  • Victoria Wickman created an article,

    Can I see the Visitor's PIN codes in the Swiftlane App at any time?

    If your Visitor forgets their PIN code you will go to the Profile screen > click "PIN Code Management" to view the PIN code details for their PIN that you created.  If you click on "PIN Code Detai...

  • Victoria Wickman created an article,

    Access Control & Intercom video

  • Victoria Wickman created an article,

    Swiftlane Residential Intercom Video

  • Victoria Wickman created an article,

    How do I see my Visitor's Activities

    In the “Visitor’s Activities” you can see all the activities of your Visitors PIN code usage to Intercom Calls. When you click on an activity it will increase the image view. You can also filter y...

  • Victoria Wickman created an article,

    Door(s) Access

    To see which Door(s) you have access to you will click on the icon in your Swiftlane App. If you have your Bluetooth enabled you will see the Nearby Doors available to easily Mobile Unlock.  If y...

  • Victoria Wickman created an article,

    Enabling Bluetooth & Camera Access

    Enable Bluetooth for Mobile Unlock and allow Camera Access for Facial Recognition During the process of onboarding the Swiftlane app, you will be prompted to turn on Bluetooth and during the Face S...

  • Victoria Wickman created an article,

    Creating Swiftlane ID: Facial Recognition - Face Scan

    When onboarding the Swiftlane app it will walk you through the Face Scan process: Please be sure to remove masks, sunglasses, scarves, and make sure you are in an area with good lighting.  Once you...

  • Victoria Wickman created an article,

    Swiftlane Email IP Addresses to be Whitelisted

    Swiftlane Email IP Addresses to be Whitelisted 149.72.134.227 149.72.121.190 149.72.202.229 149.72.222.121 149.72.237.105 167.89.112.241 198.21.4.83 149.72.169.55 149.72.134.227

  • Victoria Wickman created an article,

    Hard Reboot SwiftReader (iPhone)

      Force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, or iPhone 12 Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the si...

  • Victoria Wickman created an article,

    How do I delete a User/Tenant/Resident?

    When a User/Tenant/Resident(s) leaves you can delete them from your workspace by going to "Users" > find the User you would like to delete > click the trash icon > "ok". This will remove the User o...