Victoria Wickman

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Activity overview

Latest activity by Victoria Wickman
  • Victoria Wickman created an article,

    Installers: Eagle Eye Manual

    Here is a step by step manual to configure Eagle Eye within Swiftlane. Swiftlane Eagle Eye manual

  • Victoria Wickman created an article,

    Eagle Eye Integration

    Please review our step by step instruction manual to configure your Eagle Eye account within Swiftlane. Swiftlane Eagle Eye Manual

  • Victoria Wickman created an article,

    Entrata - Preparing for Integration with Swiftlane

    First you will request to enable Entrata with Swiftlane by emailing us at: Support@swiftlane.com. Secondly, you will request contact your Account Manager and request API access to Swiftlane.  You w...

  • Victoria Wickman created an article,

    Entrata - Integration Configuration

    Once Swiftlane Support has configured your Entrata account to your Swiftlane workspace, you can setup your sync properly. Go to Integrations and click "Configure" on Entrata. Admins will get a lis...

  • Victoria Wickman created an article,

    RealPage - Integration Configuration

    Once Swiftlane Support has configured your RealPage account to your Swiftlane workspace, you can setup your sync properly. Go to Integrations and click "Configure" on RealPage. Admins will get a l...

  • Victoria Wickman created an article,

    Yardi - Integration Configuration

    Once your Yardi account is configured by Swiftlane Support team, you are ready to set your sync settings. Go to Integrations menu item to the left of the Admin Dashboard.  First you will click the...

  • Victoria Wickman created an article,

    Yardi Integration - Preparing for Yardi configuration

    Do you utilize the Yardi property management solution?  If you are properly licensed for and using Voyager 7S, please ask the client to contact Yardi technical support to request that the add-on pa...

  • Victoria Wickman created an article,

    How can I remove the Call Front Desk option from the screen?

    You can remove the "Front Desk" function by going to Sites & Access Points > click "edit" button by the Access Point that has the SwiftReader > scroll to "SwiftReader Settings" > disable "Front Des...

  • Victoria Wickman created an article,

    A resident wants to be added to the intercom system. However, they don't have an email address.

    Unfortunately at this time we do need an email address to onboard them to the system.  The workaround is the building admin's create an email address that they have access to, in order to add them ...

  • Victoria Wickman created an article,

    Does a Switflane invite expire?

    Yes, the invite will expire after 3 days. I strongly suggest filtering the Status by "Invite Sent"> select the top box to select them all and then click Actions "Send Invites to Selected Users". It...