I can't find a Tenant in the Tenant Directory

If you cannot find a User/Tenant in the Tenant Directory, please make sure the correct User is assigned in the Directory. See picture below for reference. 

If on your Tenant Directory you display the number of the unit, make sure you have the correct User assigned. Please keep in mind that as tenants move in and out of your community, you will need to update the directory so the tenants receive their intercom calls.