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Brivo - Configure Swiftlane-Brivo Connection for Sync
Brivo - Configure Swiftlane-Brivo Connection for Sync
Saurabh Bajaj avatar
Written by Saurabh Bajaj
Updated over a week ago

Configure Brivo Connection for Sync

(In the Swiftlane Admin Dashboard)

  • Admins need to configure various settings for Brivo Connection for the sync to work. Click on ‘Edit’ button against the connection to open the configurations screen

  • There are 4 sections on configurations page -

    1. General

      • Connection Name and Description is same as provided during creating the connection. These are editable and need to click “Save” button to save any changes made

      • “Turn on Auto Sync” toggle button: This is on by default. When it’s ON, Swiftlane will attempt sync with Brivo every 2 hours

      • “Auto Send Email Invites to New Users” toggle button: On by default. When it’s ON, Swiftlane will automatically send invites to newly added users from Brivo sync

      • “Delete Connection” button will delete the entire connection with Brivo

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  1. Brivo User Groups for Sync

    • The dropdown will populate list of User groups from Brivo’s account which is added in connection. Admins can choose which of the User Groups they want to sync with Swiftlane. This is to provide filters for customer admins to choose which set of users they want to replicate in Swiftlane. They can choose all user groups or select only few

    • Swiftlane will create the corresponding User Groups immediately when selected in dropdown and will have 0 users till the sync with Brivo happens

    • When manual or auto Sync runs, all the users from selected Brivo User groups will be added in Swiftlane and users will be automatically mapped to their corresponding User Groups

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  1. Swiftlane - Brivo Door Mapping

    • For each door where Swiftlane reader is installed, we need to create an Access Point (Door) within Swiftlane MANUALLY, same as we do for regular customers.

    • This also includes Sites which also need to be created MANUALLY within Swiftlane

    • We DO NOT need to have 1:1 mapping for Swiftlane site to Brivo technically, but it’s recommended to have 1:1 mapping for Brivo-Swiftlane Sites and Access Points (Doors) for ease of understanding

    • In this section, Admins can map a Swiftlane Door to one or more Brivo doors. The meaning is, when the Swiftlane door is unlocked with valid access, it’ll trigger Unlock request to Brivo for all the mapped Brivo Doors

    • Admins can add as many Swiftlane Doors and map them to corresponding Brivo doors

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  1. Intercom Settings

    • Swiftlane allows to automatically create intercom entries for users inside specific Brivo Groups

    • Admins need to select a Swiftlane Site from dropdown and select Swiftlane User Groups to create Front Desk Intercom recipients and Tenant Directory entries for that site

    • Admins can add one or more Swiftlane sites and configure to create Front Desk and Tenant Directories for those sites

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