You can let your visitors into your building without creating or sharing a Visitor PIN. When your visitor arrives, they can call you directly from the SwiftReader intercom at your main entrance. You can then unlock the door using the Swiftlane app.
How It Works
Step 1: Your Visitor Calls You
At the main entrance, your visitor uses the SwiftReader intercom to find and call you.
They will need to:
Select Call Tenant or Call Resident, depending on your building's setup.
Search for your name or scroll through the directory.
Tap Call to contact you.
Step 2: Answer the Intercom Call
When your visitor calls, you'll receive an incoming intercom call through the Swiftlane app.
Answer the call to speak with your visitor and confirm who is at the entrance.
Step 3: Unlock the Door
Once you're ready to let your visitor in, tap Unlock in the Swiftlane app.
The entrance will unlock, allowing your visitor to enter the building.
Not Receiving Intercom Calls?
Please make sure notifications are enabled for the Swiftlane app on your phone so you can receive incoming intercom calls.
For instructions on enabling notifications, refer to our Help Center article: