Understanding Swiftlane's Basic and Premium Plans
Swiftlane offers two main plans for residents: the Basic plan and the Premium plan. This article provides an overview of the features included in each plan and explains how the Premium trial works.
Features of the Basic Plan
The Basic plan includes essential features that allow residents to access doors and intercoms seamlessly. These features are:
Video Intercom Access: Communicate with visitors through the intercom system.
Resident PIN Access: Unlock doors using a personalized PIN.
Visitor PIN Access: Provide temporary PINs for visitor access.
Bluetooth Unlock: Unlock doors using the Swiftlane app via Bluetooth.
Remote Unlock: Unlock doors remotely through the Swiftlane app.
These features ensure uninterrupted access to your building and intercom system.
Features of the Premium Plan
The Premium plan includes all the features of the Basic plan, plus additional advanced functionalities:
Face Recognition Door Unlock: Unlock doors using face recognition technology.
Video Calls to the Intercom Device: Make video calls to the intercom device via the Swiftlane app.
Photo Capture: Capture the latest photo in front of the reader for added security.
Intercom Call Logs: Access logs of intercom calls.
PIN Access Logs: View logs of PIN-based access events.
These advanced features provide enhanced security and convenience for residents.
Understanding the Premium Trial
If your building has enabled end-user billing, you may notice a Premium trial when using the Swiftlane app. Here’s what you need to know:
The Premium trial is automatically activated to allow residents to explore Premium features.
If you do not wish to continue with the Premium plan, you can simply ignore the trial.
After the trial period ends, your account will automatically switch to the Basic plan, and you will not be charged.
You can continue using all Basic plan features without any interruptions.
This ensures that residents can try out Premium features without any obligation or unexpected charges.
FAQs
Will I lose access to door unlocking features if I don’t subscribe to the Premium plan?
No, you will not lose access. The Basic plan includes all the necessary features for unlocking doors and using the intercom system.
What happens after the Premium trial ends?
Your account will automatically switch to the Basic plan, and you will not be charged. You can continue using the Basic plan features without any interruptions.
Related Topics
How to set up PIN access for visitors
Troubleshooting Bluetooth unlock issues
Managing intercom call logs in the Swiftlane app